20 FAA US Agent Reviews
Every provider OpenAI’s ChatGPT identified, evaluated and sorted in rank order, with the full category breakdown behind each score.
FAA US Agent Reviews 20 USAS providers to compare the options available to FAA certificate (license) holders, applicants and aircraft owners who need a US address for service. Each provider was scored on the same 14-category, 100-point scale, covering price, address integrity, accountable mail, notification, chain of custody, technology and more. These reviews show the complete rankings—from the highest-scoring providers to those with significant limitations. Review the USAS provider list to find your best FAA US agent for service.
Emerald | 90 — 100
Three USAS providers scored 90 or above. All three have a confirmed commercial receiving US address with direct chain of custody, and each earns full marks on accountable-mail capability, notification, custody and transmission. What separates these top US Agents for service is aviation specialization and price.
1 US Aviation Agency | $39 98/100 Emerald Annual price $39 Address posted on website Yes An aviation specific company working from a staffed commercial aviation-business office. It earns full marks in twelve of the fourteen scored categories — including US address integrity, accountable-mail capability, chain of custody and transmission speed — at the lowest annual price in the field, making them the best value FAA Agent. No BBB profile was located, which is recorded as insufficient data rather than as an adverse finding.
Fourteen scored categories
| ADDR | FAA Address Integrity | 15/15 | |
| PE | Price and Economic Value | 9/10 | |
| CC | Corporate Credibility | 10/10 | |
| INFRA | Physical Infrastructure and Security | 10/10 | |
| Accountable-Mail Capability | 10/10 | ||
| NOTIFY | Customer Notification | 8/8 | |
| COC | Chain of Custody | 8/8 | |
| TRANS | Transmission Speed | 7/7 | |
| FWD | Original-Document Forwarding | 5/5 | |
| SUP | Customer Support | 5/5 | |
| LAT | Longevity and Aviation Track Record | 5/5 | |
| TECH | Technology and Portal | 4/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Emerald |
| Chain-of-custody confidence | Emerald |
| Location classification | Dedicated commercial aviation-business office |
Not scored on BBBNo BBB profile was located. Under the published scale that is recorded as 1 of 2 with a black marker — an insufficient-data classification, not an adverse finding.
2 Cogency Global | $240 92/100 Emerald Annual price $240 Address posted on website Yes A large institutional registered-agent company with the deepest commercial legal-document infrastructure in this evaluation, and the only provider here whose BBB profile shows no unresolved complaints. What you trade for that is price: at $240 a year it scores 3 of 10 on price and economic value, the lowest in the field, and it is not an aviation specific company.
Fourteen scored categories
| ADDR | FAA Address Integrity | 15/15 | |
| PE | Price and Economic Value | 3/10 | |
| CC | Corporate Credibility | 10/10 | |
| INFRA | Physical Infrastructure and Security | 10/10 | |
| Accountable-Mail Capability | 10/10 | ||
| NOTIFY | Customer Notification | 8/8 | |
| COC | Chain of Custody | 8/8 | |
| TRANS | Transmission Speed | 7/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 5/5 | |
| LAT | Longevity and Aviation Track Record | 5/5 | |
| TECH | Technology and Portal | 4/4 | |
| BBB | Complaint and Response Signal | 2/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Emerald |
| Chain-of-custody confidence | Emerald |
| Location classification | Institutional registered-agent company |
Price qualificationPricing is reported rather than confirmed against a published rate card.
https://www.cogencyglobal.com/services/faa-agent-for-service/
3 Harbor Compliance | $99 90/100 Emerald Annual price $99 Address posted on website Yes A well established compliance company with strong commercial infrastructure and dependable accountable-mail handling, earning full or near-full marks on US address integrity, receipt, custody and transmission. Its lower scores sit in the aviation specific dimensions rather than in the mechanics of receiving and forwarding documents — the depth this service draws on is registered-agent expertise rather than aviation-regulatory expertise, and customer support scored 3 of 5 with aviation track record 4 of 5.
Fourteen scored categories
| ADDR | FAA Address Integrity | 15/15 | |
| PE | Price and Economic Value | 6/10 | |
| CC | Corporate Credibility | 9/10 | |
| INFRA | Physical Infrastructure and Security | 10/10 | |
| Accountable-Mail Capability | 10/10 | ||
| NOTIFY | Customer Notification | 8/8 | |
| COC | Chain of Custody | 8/8 | |
| TRANS | Transmission Speed | 7/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 3/5 | |
| LAT | Longevity and Aviation Track Record | 4/5 | |
| TECH | Technology and Portal | 4/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Emerald |
| Chain-of-custody confidence | Emerald |
| Location classification | Institutional registered-agent company |
Basis for the aviation specific scoresHarbor’s published FAA service page describes 14 CFR Part 47 as the process of applying for and maintaining a medical certificate for pilots. Part 47 is Aircraft Registration; medical standards and certification are Part 67. Recorded as an investigative finding, checked against the current eCFR text on 25 August 2026. It bears on the aviation specific categories only — the registered-agent infrastructure this service runs on scores at or near full marks.
https://www.harborcompliance.com/faa-registered-agent-service
Amethyst | 80 — 89
Two providers scored in the eighties. Both hold strong US address integrity and infrastructure. The deductions are in how many parties handle a document before it reaches the customer, and in how much of the intake procedure is published.
4 AOPA Registered Agent / Computershare | $99 88/100 Amethyst Annual price $99 Address posted on website Yes An aviation-association service operating from an aviation campus address, with full marks on US address integrity, infrastructure, accountable mail and notification. The one thing to understand before designating is the processing structure: service runs through AOPA, AOPA Holdings Corporation and Computershare Entity Solutions, which places more parties between physical delivery and you than a single-entity model, and that is what its chain-of-custody score reflects.
Fourteen scored categories
| ADDR | FAA Address Integrity | 15/15 | |
| PE | Price and Economic Value | 6/10 | |
| CC | Corporate Credibility | 9/10 | |
| INFRA | Physical Infrastructure and Security | 10/10 | |
| Accountable-Mail Capability | 10/10 | ||
| NOTIFY | Customer Notification | 8/8 | |
| COC | Chain of Custody | 4/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 5/5 | |
| SUP | Customer Support | 5/5 | |
| LAT | Longevity and Aviation Track Record | 5/5 | |
| TECH | Technology and Portal | 4/4 | |
| BBB | Complaint and Response Signal | 0/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Emerald |
| Chain-of-custody confidence | Orange |
| Location classification | Aviation campus address, multi-entity processing |
5 Shepherd Aero | $100 87/100 Amethyst Annual price $100 Address posted on website Yes An aviation company with genuine operating history rather than a USAS-only startup. It earns full marks on corporate credibility, customer support and aviation track record, and scores strongly on accountable-mail capability. Its first-recipient and physical-intake procedures are less extensively documented publicly than those of the Emerald-tier providers.
Fourteen scored categories
| ADDR | FAA Address Integrity | 14/15 | |
| PE | Price and Economic Value | 5/10 | |
| CC | Corporate Credibility | 10/10 | |
| INFRA | Physical Infrastructure and Security | 8/10 | |
| Accountable-Mail Capability | 10/10 | ||
| NOTIFY | Customer Notification | 7/8 | |
| COC | Chain of Custody | 7/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 5/5 | |
| LAT | Longevity and Aviation Track Record | 5/5 | |
| TECH | Technology and Portal | 4/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Sapphire |
| Chain-of-custody confidence | Sapphire |
| Location classification | Established aviation company |
Sapphire | 70 — 79
Four providers scored in the seventies. Each is a functioning service with credible aviation orientation. In every case something material — the physical receiving arrangement, or which service tier you buy — is worth confirming directly before you designate.
6 Aviation Seminars | $99 79/100 Sapphire Annual price $99 Address posted on website Yes A long-established aviation training company with aviation specific customer support and full marks on longevity and support. It scores lower on portal and technology capability, and its USAS specific custody documentation, continuity arrangements and risk disclosure are less extensively published than the tiers above.
Fourteen scored categories
| ADDR | FAA Address Integrity | 13/15 | |
| PE | Price and Economic Value | 6/10 | |
| CC | Corporate Credibility | 9/10 | |
| INFRA | Physical Infrastructure and Security | 7/10 | |
| Accountable-Mail Capability | 9/10 | ||
| NOTIFY | Customer Notification | 7/8 | |
| COC | Chain of Custody | 6/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 5/5 | |
| LAT | Longevity and Aviation Track Record | 5/5 | |
| TECH | Technology and Portal | 2/4 | |
| BBB | Complaint and Response Signal | 0/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Sapphire |
| Chain-of-custody confidence | Sapphire |
| Location classification | Established aviation-training company |
7 JetVerge | $180 76/100 Sapphire Annual price $180 Address posted on website Yes An aviation-focused service with strong notification, forwarding, transmission and portal capability, and a US address that has not been identified as a PMB, CMRA or cluster-box unit. Its deductions are price — $180 a year is the second-highest in the field — USAS operating history, staffing and accountable-mail procedures at the physical location that remain to be confirmed.
Fourteen scored categories
| ADDR | FAA Address Integrity | 14/15 | |
| PE | Price and Economic Value | 4/10 | |
| CC | Corporate Credibility | 7/10 | |
| INFRA | Physical Infrastructure and Security | 7/10 | |
| Accountable-Mail Capability | 8/10 | ||
| NOTIFY | Customer Notification | 8/8 | |
| COC | Chain of Custody | 6/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 5/5 | |
| SUP | Customer Support | 4/5 | |
| LAT | Longevity and Aviation Track Record | 2/5 | |
| TECH | Technology and Portal | 4/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Sapphire |
| Chain-of-custody confidence | Sapphire |
| Location classification | Commercial US address, intake verification outstanding |
Tied scoreJetVerge and PilotInbox both scored 76. Tied providers are listed alphabetically; ranks remain consecutive. The order carries no assessment that one is better than the other.
8 PilotInbox | $79 76/100 Sapphire Annual price $79 Address posted on website Yes An aviation-focused service operating from an airport environment, with strong notification and accountable-mail scores. Two things to check before designating: the designated entity is Blue Hill Helicopters rather than the PilotInbox brand, and the service tiers differ materially — Basic at $49 provides weekly scanning, while the $79 Pro tier adds one-weekday scanning and an FAA-mail alert. This evaluation scores the Pro tier, because weekly scanning does not meet the timely-notification standard required by the FAA and applied across the matrix.
Fourteen scored categories
| ADDR | FAA Address Integrity | 12/15 | |
| PE | Price and Economic Value | 7/10 | |
| CC | Corporate Credibility | 6/10 | |
| INFRA | Physical Infrastructure and Security | 8/10 | |
| Accountable-Mail Capability | 9/10 | ||
| NOTIFY | Customer Notification | 8/8 | |
| COC | Chain of Custody | 5/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 4/5 | |
| LAT | Longevity and Aviation Track Record | 3/5 | |
| TECH | Technology and Portal | 3/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Amber |
| Chain-of-custody confidence | Amber |
| Location classification | Airport aviation operation |
Price qualificationPilotInbox advertises a $49 Basic plan providing weekly scanning. Because FAA correspondence can be time-sensitive, this evaluation compares the $79 Pro tier — scanning within one weekday — as the lowest operationally appropriate tier. At the tied score of 76, JetVerge is listed first under the alphabetical tie rule.
9 Aviation US Agents | $59 72/100 Sapphire Annual price $59 Address posted on website Yes Aviation-oriented management, electronic document processing and multiple notification mechanisms, at one of the lower annual prices in the field. The evaluated US address is associated with a residential environment, which is not disqualifying on its own. What remains open is independent confirmation of the physical receiving arrangement and of who takes first custody of an FAA envelope.
Fourteen scored categories
| ADDR | FAA Address Integrity | 10/15 | |
| PE | Price and Economic Value | 8/10 | |
| CC | Corporate Credibility | 7/10 | |
| INFRA | Physical Infrastructure and Security | 6/10 | |
| Accountable-Mail Capability | 7/10 | ||
| NOTIFY | Customer Notification | 7/8 | |
| COC | Chain of Custody | 5/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 4/5 | |
| LAT | Longevity and Aviation Track Record | 3/5 | |
| TECH | Technology and Portal | 3/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Orange |
| Chain-of-custody confidence | Insufficient data |
| Location classification | Residential operating environment |
Amber | 60 — 69
One provider scored in the sixties. The service works and the US address is commercial. What is unresolved is who physically receives accountable mail and how custody is recorded.
10 Valiair | $75 67/100 Amber Annual price $75 Address posted on website Yes A functioning aviation-oriented service with a commercial Oklahoma address and working digital processing. The open questions concern a shared or flexible office environment: who physically receives accountable mail, whether a third-party reception layer is involved, and how custody is documented. A shared office is not adverse in itself. The complaint-and-response signal also scored 0 of 2.
Fourteen scored categories
| ADDR | FAA Address Integrity | 11/15 | |
| PE | Price and Economic Value | 7/10 | |
| CC | Corporate Credibility | 7/10 | |
| INFRA | Physical Infrastructure and Security | 6/10 | |
| Accountable-Mail Capability | 7/10 | ||
| NOTIFY | Customer Notification | 6/8 | |
| COC | Chain of Custody | 4/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 4/5 | |
| LAT | Longevity and Aviation Track Record | 3/5 | |
| TECH | Technology and Portal | 2/4 | |
| BBB | Complaint and Response Signal | 0/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Amber |
| Chain-of-custody confidence | Orange |
| Location classification | Shared or flexible office environment |
Orange | 45 — 59
Two providers scored between 45 and 59. In both, the operating service earns real credit while the physical receiving arrangement is the limiting factor — in one case because it could not be established from public sources at all.
11 Aviation Agent | $67 50/100 Orange Annual price $67 Address posted on website No An aviation specific digital service with published pricing, strong customer notification, and retained credit for scanning, forwarding and customer support. A complete physical US address could not be established from the public information reviewed, which scores 0 of 15 on US address integrity as an insufficient-evidence finding — not a finding that the US address is impermissible. Ask for the full street address and the name of the first physical recipient before you designate.
Fourteen scored categories
| ADDR | FAA Address Integrity | 0/15 | |
| PE | Price and Economic Value | 7/10 | |
| CC | Corporate Credibility | 6/10 | |
| INFRA | Physical Infrastructure and Security | 3/10 | |
| Accountable-Mail Capability | 5/10 | ||
| NOTIFY | Customer Notification | 8/8 | |
| COC | Chain of Custody | 2/8 | |
| TRANS | Transmission Speed | 6/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 4/5 | |
| LAT | Longevity and Aviation Track Record | 2/5 | |
| TECH | Technology and Portal | 2/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Insufficient data |
| Chain-of-custody confidence | Insufficient data |
| Location classification | Not established from public sources |
12 IFOA | $69 47/100 Orange Annual price $69 Address posted on website Yes An aviation-training organization whose experience preserves credit under corporate credibility, customer support and track record. The evaluated Daytona Beach receiving arrangement has characteristics associated with a flexible or coworking-style environment. Coworking is not the reason for the score — the deductions come from unresolved evidence on staffing, accountable-mail receipt, first custody and continuity.
Fourteen scored categories
| ADDR | FAA Address Integrity | 4/15 | |
| PE | Price and Economic Value | 7/10 | |
| CC | Corporate Credibility | 6/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 3/10 | ||
| NOTIFY | Customer Notification | 6/8 | |
| COC | Chain of Custody | 3/8 | |
| TRANS | Transmission Speed | 5/7 | |
| FWD | Original-Document Forwarding | 3/5 | |
| SUP | Customer Support | 3/5 | |
| LAT | Longevity and Aviation Track Record | 2/5 | |
| TECH | Technology and Portal | 2/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Amber |
| Chain-of-custody confidence | Orange |
| Location classification | Flexible or coworking-style environment |
Magenta | Below 45
Eight providers scored below 45. In each case the receiving arrangement is the limiting factor, and the categories that depend on a staffed physical location fall with it. Where an address could not be established, that is recorded as insufficient evidence — not as a finding that the address is impermissible.
13 Avitrust Partners | $60 44/100 Magenta Annual price $60 Address posted on website Yes Aviation-focused and competitively priced at $60 a year, billed monthly. The evaluated US address is a commercial mail-center location (mail-drop), and property research could not reconcile the multiple suite designations displayed on their website as conventional suites. Because intake at a mail-center address affects more than the FAA address category, physical infrastructure, accountable-mail handling and first-recipient custody all score low as well.
Fourteen scored categories
| ADDR | FAA Address Integrity | 0/15 | |
| PE | Price and Economic Value | 7/10 | |
| CC | Corporate Credibility | 7/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 3/10 | ||
| NOTIFY | Customer Notification | 6/8 | |
| COC | Chain of Custody | 1/8 | |
| TRANS | Transmission Speed | 5/7 | |
| FWD | Original-Document Forwarding | 3/5 | |
| SUP | Customer Support | 4/5 | |
| LAT | Longevity and Aviation Track Record | 3/5 | |
| TECH | Technology and Portal | 2/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Magenta |
| Chain-of-custody confidence | Magenta |
| Location classification | Commercial mail-center location |
Price qualificationBilled at $5 per month. The annual-billed figure of $60 is the one scored, so that every provider is compared on what a customer actually pays over twelve months.
14 AeroServe | $75 42/100 Magenta Annual price $75 Address posted on website Yes Competitive pricing, digital processing, customer notification and dashboard functionality all retain credit here. The published receiving address carries a PMB designation, which does not meet the FAA US address USAS requirement, and under this methodology is affirmative adverse address evidence rather than an unknown. Because initial receipt then depends on a mailbox intermediary rather than a demonstrated staffed office, physical infrastructure, accountable-mail capability and chain of custody score low with it.
Fourteen scored categories
| ADDR | FAA Address Integrity | 0/15 | |
| PE | Price and Economic Value | 7/10 | |
| CC | Corporate Credibility | 4/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 2/10 | ||
| NOTIFY | Customer Notification | 7/8 | |
| COC | Chain of Custody | 1/8 | |
| TRANS | Transmission Speed | 5/7 | |
| FWD | Original-Document Forwarding | 4/5 | |
| SUP | Customer Support | 4/5 | |
| LAT | Longevity and Aviation Track Record | 2/5 | |
| TECH | Technology and Portal | 3/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Magenta |
| Chain-of-custody confidence | Magenta |
| Location classification | PMB designation in published address |
15 Aero-Agent | $67 37/100 Magenta Annual price $67 Address posted on website Yes The evaluated Florida location is associated with a residential environment. Residential status alone is not determinative under this methodology. The lower scores come from limited public evidence of continuous accountable-mail staffing, redundant authorized recipients, controlled commercial intake, formal custody logging and continuity arrangements.
Fourteen scored categories
| ADDR | FAA Address Integrity | 4/15 | |
| PE | Price and Economic Value | 7/10 | |
| CC | Corporate Credibility | 4/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 3/10 | ||
| NOTIFY | Customer Notification | 5/8 | |
| COC | Chain of Custody | 2/8 | |
| TRANS | Transmission Speed | 3/7 | |
| FWD | Original-Document Forwarding | 2/5 | |
| SUP | Customer Support | 2/5 | |
| LAT | Longevity and Aviation Track Record | 1/5 | |
| TECH | Technology and Portal | 2/4 | |
| BBB | Complaint and Response Signal | 0/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Orange |
| Chain-of-custody confidence | Magenta |
| Location classification | Residential operating environment |
16 ETAPro / USAgent.aero | $97 36/100 Magenta Annual price $97 Address posted on website No The evaluated Texas operation is associated with a residential property and community-mailbox (CBU) delivery as indicated by in its articles of incorporation. The open question is the relationship between the designated address, the actual postal delivery point, accountable-mail acceptance and first physical custody. Limited published policy documentation and a $97 annual price also weigh on the score.
Fourteen scored categories
| ADDR | FAA Address Integrity | 4/15 | |
| PE | Price and Economic Value | 6/10 | |
| CC | Corporate Credibility | 4/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 3/10 | ||
| NOTIFY | Customer Notification | 5/8 | |
| COC | Chain of Custody | 2/8 | |
| TRANS | Transmission Speed | 4/7 | |
| FWD | Original-Document Forwarding | 2/5 | |
| SUP | Customer Support | 2/5 | |
| LAT | Longevity and Aviation Track Record | 1/5 | |
| TECH | Technology and Portal | 0/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Orange |
| Chain-of-custody confidence | Magenta |
| Location classification | Residential property, community-mailbox delivery |
Tied scoreETAPro and FAAMailAgent both scored 36. Tied providers are listed alphabetically; ranks remain consecutive.
17 FAAMailAgent | $59 36/100 Magenta Annual price $59 Address posted on website Yes One of the lower annual prices in the field at $59 billed annually, which earns 8 of 10 on price and economic value. The evaluated receiving environment is associated with a rural residential location. Residential status alone does not determine the score; the deductions come from limited evidence of established commercial accountable-mail infrastructure, redundant staffing, direct custody and continuity.
Fourteen scored categories
| ADDR | FAA Address Integrity | 3/15 | |
| PE | Price and Economic Value | 8/10 | |
| CC | Corporate Credibility | 4/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 2/10 | ||
| NOTIFY | Customer Notification | 4/8 | |
| COC | Chain of Custody | 2/8 | |
| TRANS | Transmission Speed | 4/7 | |
| FWD | Original-Document Forwarding | 2/5 | |
| SUP | Customer Support | 2/5 | |
| LAT | Longevity and Aviation Track Record | 1/5 | |
| TECH | Technology and Portal | 1/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Orange |
| Chain-of-custody confidence | Magenta |
| Location classification | Rural residential location |
Price qualificationBilled monthly. The annual-billed figure of $59 is the one scored. At the tied score of 36, ETAPro is listed first under the alphabetical tie rule.
18 FAA Agents for Service | $99 35/100 Magenta Annual price $99 Address posted on website No A complete physical USAS intake address is not established in the public material reviewed, which records 0 of 15 on address integrity as an insufficient-evidence finding rather than an adverse address finding. Limited credit is retained for represented electronic delivery and forwarding. At $99 a year, ask for the street address, the entity name that will appear on the designation, and the first physical recipient before proceeding.
Fourteen scored categories
| ADDR | FAA Address Integrity | 0/15 | |
| PE | Price and Economic Value | 6/10 | |
| CC | Corporate Credibility | 3/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 3/10 | ||
| NOTIFY | Customer Notification | 6/8 | |
| COC | Chain of Custody | 1/8 | |
| TRANS | Transmission Speed | 5/7 | |
| FWD | Original-Document Forwarding | 3/5 | |
| SUP | Customer Support | 2/5 | |
| LAT | Longevity and Aviation Track Record | 1/5 | |
| TECH | Technology and Portal | 2/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 0/1 |
Confidence and location
| Address confidence | Insufficient data |
| Chain-of-custody confidence | Insufficient data |
| Location classification | Not established from public sources |
19 WenMar Aviation | $55 31/100 Magenta Annual price $55 Address posted on website Yes WenMar has genuine aviation-related experience and the lowest annual price in this tier. The evaluated receiving arrangement is associated with a private or retail mailbox structure rather than a demonstrated dedicated WenMar office. Because physical address integrity is foundational to receiving FAA documents, aviation expertise does not numerically offset it.
Fourteen scored categories
| ADDR | FAA Address Integrity | 0/15 | |
| PE | Price and Economic Value | 8/10 | |
| CC | Corporate Credibility | 4/10 | |
| INFRA | Physical Infrastructure and Security | 2/10 | |
| Accountable-Mail Capability | 2/10 | ||
| NOTIFY | Customer Notification | 4/8 | |
| COC | Chain of Custody | 2/8 | |
| TRANS | Transmission Speed | 2/7 | |
| FWD | Original-Document Forwarding | 2/5 | |
| SUP | Customer Support | 2/5 | |
| LAT | Longevity and Aviation Track Record | 0/5 | |
| TECH | Technology and Portal | 1/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Magenta |
| Chain-of-custody confidence | Magenta |
| Location classification | Private or retail mailbox structure |
20 QualitAir | $59 20/100 Magenta Annual price $59 Address posted on website Yes The evaluated U.S. receiving arrangement is associated with a commercial mail-forwarding structure rather than a QualitAir-controlled office. Alongside limited public evidence of physical infrastructure, accountable-mail controls, first-party custody, notification architecture and customer support, this produces the lowest total in the field. The company’s primary published business address is outside the United States.
Fourteen scored categories
| ADDR | FAA Address Integrity | 0/15 | |
| PE | Price and Economic Value | 8/10 | |
| CC | Corporate Credibility | 4/10 | |
| INFRA | Physical Infrastructure and Security | 1/10 | |
| Accountable-Mail Capability | 1/10 | ||
| NOTIFY | Customer Notification | 2/8 | |
| COC | Chain of Custody | 1/8 | |
| TRANS | Transmission Speed | 1/7 | |
| FWD | Original-Document Forwarding | 0/5 | |
| SUP | Customer Support | 0/5 | |
| LAT | Longevity and Aviation Track Record | 0/5 | |
| TECH | Technology and Portal | 0/4 | |
| BBB | Complaint and Response Signal | 1/2 | |
| RISK | Risk Disclosure and Continuity | 1/1 |
Confidence and location
| Address confidence | Magenta |
| Chain-of-custody confidence | Magenta |
| Location classification | Commercial mail-forwarding structure |
FAA US AGENT REVIEWS COMPARES TWO ALTERNATIVES SCORED THE SAME WAY
How a friend or virtual mailbox compares
Neither is a provider and neither is ranked. They fail in different ways and neither has aviation specific expertise.
A friend or family member
23/100Eligible, but thinly resourcedThe regulation permits a responsible adult aged 18 or older with a US address to serve as agent, using their usual place of residence. Nothing structural disqualifies this arrangement. What it scores badly on is capability: one point of ten for accountable-mail handling, one of eight for notification, and nothing at all for original-document forwarding, customer support or continuity. The risk is that a document arrives and nobody is equipped to act on it in a timely manner.
A generic virtual mailbox
10/100Often ineligible on the address itselfA U.S. agent address may not be a post office box, military post office box, or a mail drop box. Where a virtual mailbox service supplies a mail-drop or private-mailbox address — which this evaluation found to be the common case — it does not meet that definition, and no amount of scanning or forwarding fixes it. These services are also not aviation specific. This one scores zero of fifteen on FAA address integrity, and unlike the friend or family option it is not free.
Scored on the same fourteen categories · neither is ranked
Friend or family
Virtual mailbox
| ADDRFAA Address Integrity | 5/15 | 0/15 |
| PEPrice and Economic Value | 10/10 | 2/10 |
| CCCorporate Credibility | 2/10 | 1/10 |
| INFRAPhysical Infrastructure and Security | 1/10 | 1/10 |
| MAILAccountable-Mail Capability | 1/10 | 1/10 |
| NOTIFYCustomer Notification | 1/8 | 1/8 |
| COCChain of Custody | 1/8 | 0/8 |
| TRANSTransmission Speed | 1/7 | 1/7 |
| FWDOriginal-Document Forwarding | 0/5 | 1/5 |
| SUPCustomer Support | 0/5 | 0/5 |
| LATLongevity and Aviation Track Record | 0/5 | 0/5 |
| TECHTechnology and Portal | 0/4 | 1/4 |
| BBBComplaint and Response Signal | 1/2 | 1/2 |
| RISKRisk Disclosure and Continuity | 0/1 | 0/1 |
| Total | 23/100 | 10/100 |
Where the address rule comes from14 CFR 3.302 defines a U.S. agent address as one within the States, the District of Columbia, or a U.S. territory or possession, and states that it “may not be a post office box, military post office box, or a mail drop box.” The same section provides that the agent may be an entity or an adult aged 18 or older with a US address. Advisory Circular 3-1, paragraph 1.6, adds that an entity uses its office address and an individual uses their usual place of residence, or a U.S. military office address where applicable. Verified against the current eCFR text and AC 3-1 on 28 July 2026.
Currency and Limits
Prices, links and scores all carry limits. They are stated here rather than buried.
Evaluated22 August 2026
Next evaluationAugust 2027
Providers scored20
About the prices
Annual pricing reflects publicly available pricing identified during preparation of this evaluation. Promotional pricing, member discounts, introductory offers, taxes, optional services, and international postage may affect actual cost. Verify current pricing directly with the provider before purchasing.
About the links
Website addresses identify each provider evaluated. Inclusion of a provider’s website is not an endorsement, a recommendation, or a representation about the accuracy of information appearing on that website.
About the scores
Scores are concluded based on publicly available evidence, not findings of fact. The methodology incorporates informed judgment, and reasonable reviewers may weigh the criteria differently. This evaluation is not affiliated with, endorsed by, or authorized by the FAA.
Before you designate anyone
There are questions worth asking any USAS provider — who physically accepts certified mail and process service, whether the address is staffed during business hours, and how quickly documents are scanned, uploaded and notifications sent to the customer.
Run the pre-designation checklist